Getting Started

Getting Started: Onboarding Your Company

4 min

A complete walkthrough of setting up your Makeja Homes account: company details, your Account ID, choosing a plan, and creating your password. Start here if you're new.

What you'll learn

What information you need on hand before you start signing up
How to choose your company's Account ID and why it matters
The difference between the available plans and how to pick one
How to set a strong password for your account
What happens the moment your account is created, and where to go next

Step by step

Enter your company info

Fill in your company or property business name, your full name, email address, phone number, and city or town. This is the information your account and every invoice, receipt, and tenant-facing email will be built around, so use your real business details.

Choose your Account ID

Pick a short, memorable Account ID for your company. It's a unique identifier used internally to keep your data separate from every other business on Makeja Homes, and it's what your team logs in with. Lowercase letters, numbers, and hyphens only, 3 to 30 characters.

Choose a plan

Compare the available plans and pick the one that matches your portfolio size today. You are not locked in. You can upgrade as your portfolio grows.

Create your password

Set a password for your admin account. Makeja shows a real-time strength indicator as you type, so you know your password is strong enough before you can continue.

You're done

Once your account is created, you land on a confirmation screen with your next steps laid out: add your first property, invite your team, and start configuring how your business runs on Makeja Homes.

Tips

Your Account ID cannot be changed casually later, so pick something short and tied to your actual business name rather than a temporary placeholder.
You can always change your plan later from Settings once your account exists, so don't overthink this step.
Use a real phone number and email during sign-up. Both are used for account recovery and important account notifications.

Key terms

Account ID

The unique identifier for your company's workspace on Makeja Homes. It keeps your data separate from every other business on the platform, and your whole team signs in using it alongside their email and password.

Plan

The subscription tier that determines how many properties and units you can manage and which features are unlocked. Plans can be changed later from Settings.

More tutorials

Creating a Property With Rental Units

How to add a property that has separate units inside it — an apartment block, a gated compound, anything with multiple doors to manage individually. Covers the full add-property wizard and a first look at the property card once it's created.

Creating Rental Units Inside a Property

Once a property exists, this is how you add the individual units inside it: the full 3-step unit wizard, what each field actually affects, how photos and listing details connect to the public Makeja Homes listings portal, and how to edit a unit once it's created.

Adding a Tenant and Assigning Them to a Unit

The two real ways to get a tenant into Makeja Homes: creating a tenant record directly from the Tenants page, and assigning a tenant straight onto a vacant unit with a lease sent for e-signing. Covers portal access, personal information, the signed-lease vs e-signing choice, and the tenant profile that results either way.

Managing Lease Contract Templates and Active Leases

How to customize the lease contract every new tenant at a property receives — including uploading an existing signed PDF to auto-extract its clauses instead of retyping them — and how to read the Leases dashboard once contracts are live: active, expiring, pending, and critical leases at a glance.

Configuring Billing: Utilities, Recurring Charges, and Generating Bills

How to set up water, electricity, and garbage rates per property, add one-off or automated recurring charges like parking or security fees, record meter readings, and generate a month's bills in one pass — with a preview before anything is committed.